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Our Update Commitment

A platform that keeps pace with your sector

Every Yarning Crescent product evolves continuously. We commit to bi-annual major releases, immediate critical updates, and transparent communication — so your organisation is never caught off guard and always operating on world best practice software.

Bi-Annual Feature Updates

Every product receives two major releases per year, aligned to world best practice and sector feedback. Each release advances capability, compliance alignment, and user experience.

Critical Updates — Immediate

Security patches, regulatory changes (NDIS, Privacy Act, Fair Work), and critical bug fixes are deployed as soon as they are ready — never held for a scheduled release.

Proactive Impact Notifications

You will always know what is changing and why. Release notes, impact summaries, and action items are delivered to your nominated contacts before every update goes live.

World Best Practice Standard

Our update cadence is benchmarked against leading sector platforms globally. Updates are tested against NDIS Practice Standards, Privacy Act obligations, and Aboriginal governance frameworks before release.

Subscribed customers receive all updates at no additional cost.

Major bi-annual releases, critical patches, and compliance updates are included in every paid plan. Impact notifications are sent to your nominated admin contacts before each release. Free-tier users receive critical security and compliance updates automatically.

Included in all paid plans Pre-release impact notifications Critical patches deployed immediately
Yarning BridgeBeta — Enquire for ACCO pricing

The only platform built for Closing the Gap.

Yarning Bridge gives Aboriginal and Torres Strait Islander organisations the data infrastructure to capture community voice, map barriers, build evidence-based strategies, and report to government — in hours, not weeks.

Supply Nation Registered

Built by Country.
Powered by Purpose.

Yarning Crescent is a Supply Nation registered Indigenous business. Every dollar spent with us is a direct investment in First Nations economic participation.

For Procurement Teams

Advance your RAP goals

Choosing Yarning Crescent means your organisation is actively contributing to your Reconciliation Action Plan. Procurement from Supply Nation registered businesses is a recognised, measurable RAP activity.

  • Counts as a verified RAP procurement activity
  • Supports First Nations economic self-determination
  • Reportable to Supply Nation and RAP frameworks
  • Demonstrates authentic reconciliation commitment
  • Strengthens your ESG and social procurement credentials

"Procurement from Indigenous businesses is one of the most direct ways organisations can contribute to closing the economic gap."

FOR GOVERNMENT & COMMUNITY PARTNERS

Ask the right question

When you contract services or software, you have the power to drive meaningful change. Ask your provider: "Are you using a Supply Nation registered business?" — it's a simple question that creates a ripple effect of Indigenous economic participation throughout your supply chain.

Ask your provider:

"Does your Aboriginal business directory platform come from a Supply Nation registered business? If not — why not?"

  • Strengthens your own RAP commitments through supply chain
  • Drives Indigenous procurement without changing your vendor
  • Supports the broader First Nations business ecosystem
  • Aligns with government and corporate ESG expectations
100% Australian
Built here. Hosted here. Owned here.

Every purchase advances reconciliation

By choosing Yarning Crescent, your organisation takes a concrete, reportable step toward your Reconciliation Action Plan targets. This isn't a donation — it's smart procurement that delivers world-class services and drives First Nations economic participation simultaneously.

Supply Nation certified & verified
Aboriginal-led and operated
Data sovereignty — hosted in Australia
Reinvests in community programs
Get in touch
Supply Nation Registered logo
Supply Nation Registered
Certified Indigenous Business · Yarning Crescent Pty Ltd
RAP ReportableESG CredentialledAboriginal LedAustralian Hosted
17
Closing the Gap Targets
All tracked in one platform
4
Priority Reforms
Structured evidence capture
100%
Australian Data Residency
Sovereign data, always
ACCOs
Enquire for pricing
Community-controlled orgs
Interactive Demo

See Yarning Bridge in action

Explore the Dashboard, Barrier Mapping, Community Voices, Strategy Builder, and CTG Reporting — with real sample data.

Live Demos

Three portals. One platform.

Yarning Bridge has distinct interfaces for managers, field workers, and reporting officers. Explore each one with real sample data.

Manager View

Operations Dashboard

The full platform — barrier maps, community voice data, strategy builder, CTG target tracking, and government reporting. Everything a community connector or program manager needs.

142
Barriers Mapped
17
CtG Targets
8
Active Strategies
3
Reports Ready
Open Dashboard Demo
Field View

Field Worker App

The mobile-optimised interface for workers out in community. Log barriers, record yarning sessions, capture community voice, and sync data — even offline.

4
Sessions Today
12
Barriers Logged
0
Offline Queue
Live
Sync Status
Open Field Demo
Reporting View

Government Reporting

The reporting suite — NIAA, AIHW, and DSS DEX templates pre-populated from live community data. Generate submission-ready reports in hours, not weeks.

6
NIAA Templates
Yes
AIHW Aligned
Ready
DSS DEX Export
2d ago
Last Report
Open Reporting Demo
How It Works

From community voice to government report

Four steps. One platform. Community data that governments actually act on.

Step 01

Capture community voice

Field workers use mobile-optimised tools to record barriers, needs, and community perspectives — in yarning sessions, surveys, or one-on-one conversations.

Step 02

Map barriers & gaps

The platform aggregates field data into geographic heat maps and gap analyses — showing where need is highest and where services are absent.

Step 03

Build evidence-based strategies

Link each strategy directly to the barriers it addresses and the Closing the Gap targets it advances. Assign owners and track milestones.

Step 04

Report to government

Generate submission-ready NIAA, AIHW, and DSS reports from live data — in hours, not weeks. Community voice evidence attached automatically.

National Agreement on Closing the Gap

Built around the Priority Reforms

Yarning Bridge is structured around the four Priority Reforms of the National Agreement — not retrofitted from a generic platform.

01

Closing the Gap — Priority Reform 1

Formal partnerships and shared decision-making

Yarning Bridge structures community consultation and co-design processes so Aboriginal and Torres Strait Islander communities have a genuine, documented voice in decisions that affect them. Every engagement is captured, attributed, and traceable.

  • Structured community consultation records
  • Co-design session documentation
  • Decision-making audit trails
  • Community sign-off workflows
02

Closing the Gap — Priority Reform 2

Building the community-controlled sector

Yarning Bridge gives Aboriginal Community Controlled Organisations (ACCOs) the data infrastructure to demonstrate impact, attract funding, and report to government — without relying on mainstream systems that were never built for them.

  • ACCO-specific reporting templates
  • Funding acquittal data exports
  • Sector capacity evidence capture
  • Government submission ready reports
Platform Modules

Everything your organisation needs

Eight purpose-built modules, designed with and for Aboriginal and Torres Strait Islander organisations.

Community Barrier Mapping

Capture, categorise, and track barriers facing community members — housing, health, education, employment, justice, cultural safety, and more. Assign severity ratings, link to geographic areas, and monitor trends over time.

  • Barrier taxonomy aligned to Closing the Gap targets
  • Geographic heat mapping by suburb/LGA
  • Severity and frequency scoring
  • Longitudinal trend tracking

Gap Identification Engine

Systematically identify where services, resources, and supports are absent or inadequate. Cross-reference community need data against available services to surface gaps with evidence.

  • Service availability mapping
  • Need vs. supply analysis
  • Priority gap scoring
  • Automated gap alerts when thresholds are met

Community Voice Capture

Record community voices in a culturally safe way — structured yarning sessions, community surveys, focus groups, and individual consultations. Every voice is attributed, stored securely, and searchable.

  • Yarning session templates
  • Multi-format input (text, audio notes, structured forms)
  • Cultural safety protocols built in
  • Community member consent management

Strategy Builder

Turn community insights into actionable strategies. Link each strategy directly to the barriers and gaps it addresses. Assign owners, set milestones, and track progress against Closing the Gap targets.

  • Strategy-to-barrier linkage
  • Closing the Gap target alignment
  • Milestone and owner assignment
  • Progress tracking dashboard

Government Reporting Suite

Generate submission-ready reports for Commonwealth and state government bodies. Pre-built templates for AIHW, DSS, NIAA, and state-level reporting requirements. Export to PDF, Word, or structured data formats.

  • NIAA reporting templates
  • AIHW data dictionary alignment
  • DSS DEX compatible exports
  • Closing the Gap progress reports

Stakeholder & Partnership Register

Maintain a living register of community partners, government agencies, and service providers. Track engagement history, MOU status, and collaboration outcomes.

  • Partner contact management
  • MOU and agreement tracking
  • Engagement history log
  • Referral pathway mapping

Field Worker Tools

Purpose-built for workers out in community. Mobile-optimised data entry, offline capability, and simple interfaces that don't require desktop access or technical training.

  • Mobile-first design
  • Offline data capture with sync
  • Voice-to-text note entry
  • Simplified field worker interface

Alerts & Escalation

Automated alerts when community need indicators reach critical thresholds. Escalation workflows ensure the right people are notified when urgent issues emerge from community data.

  • Configurable threshold alerts
  • Escalation workflow builder
  • Email and in-app notifications
  • Audit trail for all escalations
All 17 Targets

Track every Closing the Gap target

Yarning Bridge maps your community data directly to all 17 Closing the Gap targets — so every report you generate shows progress against the national framework.

Target 4
Early Childhood Education
Target 5
School Attendance
Target 6
Year 12 Attainment
Target 7
Higher Education
Target 8
Employment
Target 9
Housing
Target 11
Health & Wellbeing
Target 12
Child Removal Rates
Target 13
Youth Justice
Target 16
Cultural Safety

+ 7 more targets across health, justice, land, and language

Real-World Use Cases

Built for how community organisations actually work

Education & Employment

Closing the school attendance gap

Challenge: A community education connector is seeing chronic school attendance issues across three communities but has no structured way to capture the underlying barriers — transport, cultural safety, family stress — or to report them to the Department of Education with evidence.
Solution: Yarning Bridge's Community Barrier Mapping module lets field workers log attendance barriers by school, suburb, and barrier type in real time. The Gap Identification Engine surfaces which schools have the highest unmet need. The Strategy Builder links attendance improvement strategies directly to Closing the Gap Target 5, with milestone tracking and progress reporting.
Outcome: A structured, evidence-based submission to the state Department of Education — built from real community data, not estimates.
Target 5 — School AttendanceTarget 6 — Year 12 Attainment
Health & Wellbeing

Mapping health service gaps in remote communities

Challenge: A community health connector knows that mental health services are critically under-resourced in their region, but every funding submission they write is rejected because they can't quantify the gap with data. They rely on anecdotal evidence and word of mouth.
Solution: Yarning Bridge captures structured community voice data from yarning sessions and community surveys, building a documented evidence base of unmet mental health need. The Gap Identification Engine cross-references available services against documented need. Pre-built AIHW and NIAA report templates turn this data into submission-ready documents.
Outcome: A compelling, data-backed funding submission with community voice evidence attached — submitted in hours, not weeks.
Target 11 — Health & WellbeingTarget 14 — Mental Health
Housing & Homelessness

Documenting housing barriers for government advocacy

Challenge: A housing connector is working with families experiencing overcrowding and homelessness. They need to demonstrate the scale of the problem to state government to unlock emergency housing funding — but their data is scattered across emails, spreadsheets, and case notes.
Solution: Field workers use Yarning Bridge's mobile-optimised tools to log housing barriers on-site — overcrowding, disrepair, domestic violence, eviction risk — with severity ratings and geographic tagging. The platform aggregates this into a regional housing gap report aligned to Closing the Gap Target 9, ready for state government submission.
Outcome: A consolidated, geographically mapped housing gap report delivered to the state housing department — with community voice evidence and a clear strategy for resolution.
Target 9 — HousingPriority Reform 1 — Shared Decision-Making
Economic Participation

Building the evidence base for employment programs

Challenge: An employment connector is running job-readiness programs but struggling to demonstrate impact to their NIAA funding body. Their current reporting is activity-based (number of workshops delivered) rather than outcome-based (barriers removed, employment achieved).
Solution: Yarning Bridge captures employment barriers at intake — skills gaps, transport, discrimination, digital literacy — and tracks which barriers are resolved through program participation. The Strategy Builder links each program activity to specific Closing the Gap Target 8 outcomes. NIAA-format reports are generated automatically from live program data.
Outcome: An outcome-focused NIAA acquittal report showing barrier reduction and employment outcomes — not just activity counts.
Target 8 — EmploymentTarget 7 — Higher Education & Training
Family & Children

Reducing family contact with the child protection system

Challenge: A family services connector is working to keep families together and reduce the rate of children entering out-of-home care. They need to capture early intervention data and demonstrate to DSS that their community-led approach is working — before funding is cut.
Solution: Yarning Bridge captures family support needs and early intervention touchpoints through structured yarning sessions with families and Elders. Community Voice Capture records family perspectives on what's working and what's missing. DSS DEX-compatible exports and Closing the Gap Target 12 progress reports are generated from live data.
Outcome: A DSS-ready impact report showing early intervention outcomes and community voice evidence — making the case for continued funding of community-led family support.
Target 12 — Child Removal RatesTarget 13 — Youth Justice
Sector Advocacy & Peak Bodies

Aggregating community data for national advocacy

Challenge: A peak body representing multiple ACCOs across a state needs to build a national advocacy submission on Closing the Gap progress. Each member organisation collects data differently — some use spreadsheets, some use case management systems, none of it is comparable.
Solution: Yarning Bridge's Peak Body / Network tier allows the peak body to aggregate data across all member organisations into a single platform. Standardised barrier taxonomies and Closing the Gap target alignment mean data is comparable across organisations. The Government Reporting Suite generates a consolidated state-level Closing the Gap progress report.
Outcome: A unified, cross-organisation Closing the Gap progress report submitted to NIAA — built from standardised community data across the entire sector.
Priority Reform 2 — Community-Controlled SectorAll 17 Closing the Gap Targets
From the Community

What organisations are saying

"We've been trying to get government to listen to community data for years. Yarning Bridge gave us the structure to capture it properly and the reports to make them act on it."

CC
Community Connector
Regional ACCO, NSW

"Our NIAA acquittal used to take three weeks of spreadsheet work. Now it takes a morning. The templates are built exactly the way government wants to see the data."

PM
Program Manager
Aboriginal Health Service, QLD

"Finally a platform that understands how we work — out in community, on phones, sometimes without internet. The offline sync is a game changer for our field workers."

FC
Field Coordinator
Remote Community Organisation, NT
Why Yarning Bridge

No generic platform comes close

Mainstream CRMs and survey tools were never built for Aboriginal and Torres Strait Islander organisations. Yarning Bridge was.

Feature
Yarning Bridge
Us
Salesforce NFP
Generic CRM
Microsoft Dynamics
Enterprise CRM
Outcome Tracker
Outcomes Platform
Infoxchange
Community Software
Generic Survey Tools
e.g. SurveyMonkey
Built for Aboriginal & Torres Strait Islander organisations
Closing the Gap target alignment
Community Voice Capture (yarning sessions)
Community Barrier Mapping
Gap Identification Engine
Strategy Builder with milestone tracking
NIAA / AIHW / DSS DEX reporting templates
Field worker mobile & offline tools
Australian data residency
Cultural safety protocols built in
Data sovereignty — community owns data
Not-for-profit / ACCO pricing

Partial support  Not supported  Full support

Data Sovereignty

Your data. Your community. Your control.

Community data is sacred. Yarning Bridge is built on the principle that Aboriginal and Torres Strait Islander communities own their data — always.

Australian Data Residency

All data stored in Australia. Never offshore.

Data Sovereignty

Community organisations own their data. Always.

Encrypted at Rest & Transit

AES-256 encryption. TLS 1.3 in transit.

Role-Based Access

Granular permissions for field workers, managers, and executives.

Full Audit Trail

Every data entry, edit, and export is logged with user attribution.

Privacy Act Compliant

Built to meet Australian Privacy Principles (APPs).

Pricing

Pricing available on request

ACCO and not-for-profit pricing available on enquiry. No lock-in contracts. Contact us for a tailored quote.

Request Pricing

Aboriginal Community Controlled Organisations (ACCOs) are eligible for free access. Contact us to verify →

FAQ

Common questions

Work With Us

Community data that governments
actually act on.

Join Aboriginal and Torres Strait Islander organisations using Yarning Bridge to close the gap — one data point at a time.

ACCO pricing on enquiry Australian data residency No lock-in contracts 14-day free trial

Prefer to talk first?

1300 820 032